Data Retention
We keep your account data for 7 years post-closure (tax compliance). Game logs are archived for 3 years. Most platforms retain indefinitely.
LEGAL REFERENCE
Your Data. Your Control. Our Commitment.
We built mikasajitu around your account security and payment privacy. Every transaction through DANA, OVO, GoPay and QRIS is encrypted end-to-end. Your gaming history stays yours — we...
End-to-End EncryptedQRIS + E-Wallet SafeNo Third-Party SalesAccount-First DesignIndonesia Compliant
Privacy Policy Scope & Jurisdiction
This policy governs how mikasajitu collects, stores and processes your personal data when you open an account, deposit via DANA, OVO, GoPay or QRIS, and play across our live casino tables, slot lobbies and sportsbook. We comply with Indonesian data protection standards and regional privacy frameworks. Where local law permits, we may share anonymised gameplay metrics with our game providers (Evolution, Pragmatic,
PG Soft) solely to improve your lobby experience. Your consent is always requested before any material data transfer.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Privacy Questions & Support Paths
Email Support
Contact our privacy team at [email protected] with any data request, deletion inquiry or consent withdrawal. We respond within 48 hours.
Account Settings
Manage your data preferences, communication opt-outs and payment method visibility directly in your account dashboard under Privacy & Security.
Data Access Request
Request a full copy of your personal data, gaming history and payment records. We'll compile and send it within 14 business days.
WHY VISITORS TRUST US
Policy Transparency & Editorial Trust
Annual Review
We audit this policy every 12 months against evolving Indonesian data laws and regional payment standards to keep protections current.
Third-Party Audit
Our encryption and data-handling practices are reviewed by independent security firms. Audit summaries are available upon request.
Transparent Logging
Every data access, export and deletion is logged with timestamps. You can request an audit trail of your account activity anytime.
Provider Accountability
Game providers (Evolution, Pragmatic, PG Soft) sign strict data-processing agreements. We don't allow them to build profiles or sell your data.
Breach Notification
If a security incident affects your account, we notify you within 24 hours with details, remediation steps and your next actions.
Policy Changelog
Every update to this policy is timestamped and archived. You can see what changed, when and why — no surprise rewrites.
SIDE BY SIDE
How Our Privacy Stance Compares
Payment Privacy
DANA, OVO, GoPay and QRIS transactions are tokenised — we never store full card or wallet details. Competitors often hold raw payment data.
Consent Granularity
You can opt out of marketing, analytics and provider data-sharing independently. Many platforms bundle consent into one all-or-nothing toggle.
Deletion Rights
Request full account deletion and we purge your data within 30 days (except legal holds). Some platforms keep anonymised profiles indefinitely.
Cross-Border Transfers
Your data stays within Indonesia-compliant servers unless you explicitly consent to regional backup. Competitors often route data across multiple countries.
Third-Party Sharing
We share only with game providers and payment processors under strict NDAs. We don't sell to advertisers, brokers or analytics firms.
Transparency Reports
We publish quarterly reports on data requests from authorities and how we respond. Most platforms don't disclose this publicly.
QUICK SIGNAL
What Defines Our Privacy Approach
Encryption Standard
All account data, gaming history and payment details use AES-256...
Payment Tokenisation
DANA, OVO, GoPay and QRIS are tokenised on first use...
Minimal Data Collection
We collect only what's needed: name, email, phone, payment method...
Provider Isolation
Evolution, Pragmatic and PG Soft see only your session ID...
Audit Trail Access
Every login, deposit, withdrawal and data access is logged. You...
Consent Management
Toggle marketing emails, analytics sharing and provider data-sharing on or...
Privacy Policy Questions
We retain your game logs for 3 years after your last activity. Account data (name, email, payment method) is kept for 7 years post-closure for tax and regulatory compliance. You can request deletion anytime; we'll purge non-legal-hold data within 30 days.
No. We never sell your personal data, gaming history or payment details to advertisers, brokers or analytics firms. We share only with game providers and payment processors under strict data-processing agreements that prohibit onward sales.
Yes. All payments are tokenised on first use — we store only a secure token, never your raw wallet ID or card number. Transactions are encrypted end-to-end and processed through PCI-DSS compliant payment gateways.
Yes. Request a full data export from your account settings or email [email protected]. We'll compile your personal data, gaming history, payment records and audit trail within 14 business days.
We notify you within 24 hours with details of what was affected, remediation steps and your next actions. We also file a report with relevant Indonesian authorities and publish a transparency update on our status page.
Yes. Request account deletion from your settings or email [email protected]. We purge all personal data within 30 days, except records required by law (tax, anti-money-laundering) which we retain for 7 years.
No. We don't use location tracking, device fingerprinting or behavioural profiling. We log your IP address for security (fraud detection, login verification) but don't use it for marketing or analytics.